Security & Privacy

We aim to provide our customers with a safe online shopping experience. Our system encodes your credit card and contact details to ensure its safe transfer to us. We respect your privacy and personal information and will not share it with anyone else. We may use your email address to send our email newsletters and other announcements regarding promotions, new products and special features. Should you wish to be removed from our mail list, simply click 'unsubscribe' on the bottom of our email correspondences. 

 

Payment Options

Order and Pay Online Securely:

Our SSL security system ensures your credit card and contact details are safe and secure. All data is secured by 128 Bit SSL.

Order and Pay by Phone:

Please call our office on 07 3852 3496 to place your order and provide us with payment and delivery details.

 

Currency

All amounts listed on our website are in Australian Dollars (AUD).

 

Shipping & Costs

All orders include complimentry delivery for Metro Brisbane & Gold Coast. 

Any orders interstate a delivery quote will be added to your Order and will be send with an appropiate courier service. 

Orders above $3000 will be delivered complimentry. Some exceptions apply.

Please contact a Homme Upholstery representitave if you have any questions. 

 

Delivery

All Homme orders are shipped from our warehouse on the Gold Coast. Delivery times vary depending on the destination. Please all 5-10 business days for East Coast destinations and 8-14 days for Western Australia, South Australia and the Northern Territory. For more accurate delivery times, please call our office on 07 3852 3496. 

If we are unable to supply your order in full we will contact you within 2 business days to notify you. We will let you know when are can supply the item in question or offer you a full refund.

 

Please allow 2-6 weeks for all Custom Manufactoring of Furniture. 

 

Returns 

If you are unhappy with your purchase from us and wish to return it for an exchange, you must;

- Return the item to us within 10 days of delivery

- Pay for the cost of postage both ways

- Ensure the item and it's packaging are not damaged in any way. 

- Custom Orders are unable to be returned.

 

Damages

If your item is damaged on arrival please contact us within 3 days of receipt of your delivery. We will arrange a replacement of the damaged item to be sent immediately. Claims received after 3 days of receipt of order may not be acknowledged.